In the ever changing global economy organizations need to effectively communicate the success of their operations and have tools that enable the discovery of problem areas, development of strategies, and measuring of strategic effectiveness. Performance Measurement is an area that has the potential to drive organizational effectiveness forward. Through communication, integration, and alignment with objectives, Performance Measurement can help employees realize the value of their contributions to the organization.
This course covers the methodology and best practices that can help you implement a successful performance measurement program capable of measuring organizational performance and assisting in the development of a continuously improving environment. In this course you will learn about:
- Translating strategy into performance
- Developing quantitative measures for business process
- Generating results oriented metrics that can assist your organization in documenting its successes
- Developing stretch thresholds through trending and analysis
- Development and managing mitigation strategies using performance measurement
Who Should Attend?
Government and Commercial managers, who are interested in gaining a greater understanding of performance metrics as a tool for understanding organizational performance, will benefit the most from this course. Managers who have some experience with measuring performance will be able to leverage this formalized methodology and gain greater insight into metrics identification, collection strategies, impact on performance, and analysis approaches.
